With the augmented reality features in RDS, our engineers can visually inspect your machine and guide you through repairs with clear instructions. It’s a two-way interaction, allowing you to chat, text (with real-time translation), and share images, documents, and other information seamlessly.
- Quick diagnosing of technical issues with expert guidance to solve it.
- DISA experts connect remotely to begin troubleshooting immediately.
- Remote service eliminates expensive travel costs, reducing the overall service cost.
- Reduce unplanned downtime and boost productivity.
RDS and augmented support technology make problem-solving easier and faster, reducing unplanned downtime and eliminating the need for engineer travel, which lowers your costs.
