SERVICE

The world-wide service organisation offers to share its huge experience with the customers. From the planning of the installation and through the entire lifetime of the equipment DISA offers services, which can improve the performance of the customers.

The services comprise:

Installation supervision
To ensure smooth and correct installation and commissioning, DISA offers installation supervision including pre-installation planning, supervision of the erection and follow-up during the commissioning period.

Hotline 24 hours a day for technical support and urgent spare part needs.
Experienced service engineers are available around the clock, 7 days a week in order to meet the customers’ needs for support.

Remote Diagnostic Access
DISA provides Remote Diagnostic Access for fastest possible solution of the problems.

Continuous improvement program
DISA offers a continuous improvement program, which comprises complete inspections, definition of needs, corrective actions and follow-up.

Service agreements
Frequent service visits to improve the performance of the equipment, improve maintenance procedures, training of maintenance and production personnel and optimise on site spare part stock.

On site assistance
Such as preventive maintenance, troubleshooting, tune up for optimal performance and overhaul supervision.