CUSTOMER SERVICE

As a world-wide active enterprise, DISA has at it‘s disposal a wide network of branch offices and a well established customer service organisation. This assures short routing and support. Replacement parts are quickly available at all times. The foundry-specific wear conditions are analysed in our design and research departments and merged into lasting solutions which offer long-term security and profitability.

Careful consideration to design, highly wear resistant material and careful processing of the original DISA parts reduce wear considerably. This leads to an increase in durability, reduction in downtime, decrease in maintenance schedules and therefore gives an economical running of the plants.

Our services include:

• Original, quality tested spare parts
• More than 5000 parts available on stock
• Upgrade and modernisation kits
• 24 hours hotline
• Technical support through qualified and experienced service staff
• Maintenance and service contracts for periodic inspections and readjustments
• Customer services include the former product line of Vogel & Schemmann